We've received feedback that the agitator motor in this equipment, manufactured by the Celli Group, may need an upgrade to prevent any potential quality issues with the final product served from the machine.

It is important that you unplug the chiller. To assist on how to do this please watch the video below or on our youtube channel 'How to unplug your Celli Chiller' alternatively you can download our help PDF linked below.

We will be contacting you shortly to arrange for one of our technicians to visit and inspect the Celli chiller and address any upgrade if needed. Rest assured, unplugging the Celli chiller will not impact serving or sales, so you can continue operations as usual.

If you have any questions or need further assistance, please don't hesitate to reach out to us at 0208 578 5785.