Quality and Food Safety Policy

Frozen Brothers Ltd aims to be a company whose products, service and support, meet and exceed customer and consumer expectations.

We are committed to upholding our status as the market leader by continually enhancing the reputation of the brands we manufacture, maintaining consumer confidence in our portfolio through the development and implementation of quality and food safety systems, standards and best practices and by ensuring our products are of the nature, substance and quality that our customers have a right to expect.

Frozen Brothers Ltd operates a Quality and Food Safety Management Systems that assures commitment to satisty applicable quality and food safety requirements, including statutory and regulatory requirements demanded of this sector of the food industry and mutually agreed customer requirements.

We believe in a continuous improvement of product safety and quality culture composed of and founded on our employees' sense of responsibility in performing their roles and in their relationship with stakeholders.

In achieving its success, Top Management is committed to maintaining a system that:

  • Is appropriate to the purpose and context of the organization, supporting its strategic direction.

  • Provides a framework for annually setting and reviewing the food safety and quality objectives to ensure continuous improvement and compliance with all standards.

  • Communicates quality and food safety requirements, aspects, and performance with internal and external stakeholders.

  • Is continually improving food safety and quality performance.

  • Fosters a quality and food safety expertise, mindset and culture through training plans that develop employees' competencies and skills, increase awareness, manage risk and drive increasing levels of excellence across the organization.

  • Encourages and provides a safe environment for all employees to report any concerns relating to food safety, quality, integrity or legality.

  • Regularly reviews its policies, standards and procedures to effectively manage food safety and quality risks associated with changes in products, processes and technologies.

The official signed document an be downloaded below.