G3.5 User Guide
Welcome to the G3.5 Power Unit User Guide. This guide introduces you to the essentials of operating and maintaining the G3.5 Power Unit, designed to ensure your success from day one.
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About Your H4 Power Unit
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Lesson 1: Identifying your G3.5 Power Unit
You will learn how to identify which Power Unit you are using.
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Lesson 2: Parts of your G3.5 Power Unit
You will learn the basic parts of your Power Unit which you will need to know later in the course.
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Lesson 3: You Fix, We Fix
This lesson will outline the screen icons and what they mean. The icons vary from basic info, tasks you must complete (You Fix), and machine errors which our technicians will need to fix (We Fix).
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Cleaning and Maintenance
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Using Your Power Unit
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Lesson 5: How To Change Your Syrup
Learn how to properly change your syrup when you run out or want to change flavour.
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Lesson 6: How To Change your C02
Here you will be shown the corect way to change the C02 canister for a new one.
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Lesson 7: The Perfect Pour
Find out how to do the perfect pour and what to look for when serving to make sure your power unit is working properly.
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Frozen Store
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Lesson 8: How to order Syrup and Accessories
Ordering online is the easiest and fastest way to get the stock that you need. This section will show you how.
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Lesson 9: How To Report A Fault
Find out how to report a fault so one of our technicians can come to your store and fix the problem.
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Lesson 10: Changing Your Video
Use our online ordering system to update the videos and price points on your screen.
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What Next
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Lesson 11: Conclusion
This will cover some additional recourses that you can use going forward to help with your frozen drinks journey.
Meet Your Instructors
Our instructors, with over 20 years of engineering expertise in the frozen drinks industry, are here to guide you. From mastering the machinery to perfecting your products, they’ll provide the support you need to thrive on your frozen drinks journey.
STEAVE COYNE
MARK SALTER
What you’ll learn
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This section covers the different parts of your power unit, how to change the syrup and CO2 as well as how to properly clean and maintain your power unit. It also covers your You Fix responsibilities.
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This section covers how to use your equipment including hoe to set timers, change the LED's and the perfect pour.
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This section will cover our online ordering system and show you how to order product, request help with your equipment and change the video on your screen.
Course FAQ
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This course is tailored for anyone looking to master the G3.5 Power Unit, whether you're a new operator in the frozen drinks business, a seasoned professional seeking to enhance your skills, or a retailer aiming to offer the best frozen beverages to your customers.
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Yes, we provide in-person training when the machine is first installed. Additionally, we offer in-person training sessions for large groups or chains.
If you’re interested in further training, we also offer interactive live-stream training sessions. Please contact our customer service team if you would like to sign up for a live-stream course.